Epic

Vail Resorts Introduces Game-Changing 'My Epic Assistant' Feature to Enhance Guest Experience

Exciting news for ski enthusiasts! Vail Resorts unveils 'My Epic Assistant' in their app for personalized real-time info

Vail Resorts, the renowned ski destination, is set to revolutionize guest experiences with the introduction of 'My Epic Assistant' feature in the My Epic app. This innovative tool will provide guests with resort information at their fingertips, enhancing convenience and efficiency during their visits. Scheduled to launch for the 2024/25 winter season, 'My Epic Assistant' will debut at four prestigious Colorado resorts: Vail, Beaver Creek, Breckenridge, and Keystone. As part of their commitment to elevating customer service, Vail Resorts aims to provide tailored assistance using cutting-edge AI technology.

The 'My Epic Assistant' service is designed to take the Vail's 'My Epic' app to new heights by incorporating artificial intelligence capabilities. This integration is expected to offer guests a seamless and personalized experience, with plans for further expansion to enhance user satisfaction across all Vail Resorts properties. By harnessing the power of AI, Vail Resorts aims to streamline communication and deliver valuable real-time information, ensuring visitors have a memorable and stress-free stay.

With the upcoming ski season, Vail Resorts enthusiasts can look forward to a tech-savvy approach to their mountain adventures. The 'My Epic Assistant' feature is poised to be a game-changer, setting a new standard for personalized service in the ski industry. As guests gear up for an epic winter experience, Vail Resorts remains at the forefront of innovation, blending AI technology with the thrill of the slopes for an unforgettable stay.

In a digital era where convenience is key, Vail Resorts' introduction of 'My Epic Assistant' reflects their dedication to enhancing guest satisfaction. By integrating AI into the My Epic app, Vail Resorts is not just offering skiing but a complete digital experience, paving the way for a future where cutting-edge technology meets the thrill of the mountains.