Rogers

Rogers Customers Angered by Internet and TV Outages, Price Hikes Looming

Rogers customers face outages and looming price hikes for phone plans, sparking frustration and confusion. Find out more here!

Rogers customers recently faced a double blow as brief internet and television outages left them disconnected and frustrated. Downdetector, a platform gathering data from various sources, including social media, highlighted the widespread issues affecting users. Adding insult to injury, Rogers announced price hikes for certain phone plans, causing concern among subscribers who anticipate higher bills post-January 17.

The turmoil continued as wireless carrier Rogers Communications confirmed service disruptions impacting thousands of users across Canada. Despite the outages, the company reassured customers that services were restored promptly, bringing relief to those affected. Meanwhile, reports emerged of customers in parts of Mississauga and Ontario experiencing outages for TV, phone, and internet services, exacerbating the situation.

On the horizon, Rogers and Bell customers face impending price increases for phone and internet services. Rogers customers not on contracts will see monthly plan prices surge, with hikes ranging from under $7 to as much as $9. This move marks a significant change for customers, prompting concerns about affordability and value for money in the telecommunications market.

In summary, Rogers customers grapple with intermittent outages and the impending burden of increased phone plan costs. The rollercoaster of service disruptions and price spikes underscores the challenges faced by telecommunications consumers in Canada, highlighting the need for transparent communication and fair pricing policies to maintain customer satisfaction and loyalty.