The new owner-operators, Jeff and Kylie Byrne, said they are excited about owning the business and that they are dedicated to giving customers a positive ...
If we put our people first, they are able to put the customers first. We do care about the brand, and we care about giving customers in the community a consistent and solid McDonald’s experience. It’s a win-win at the end of the day.” I believe in the brand. We want to hear from them if they do have a good experience. “We want to hear from them if they don’t have a good experience. Changes to McDonald’s have included putting in a new lobby, a new roof, new HVAC, air conditioning, new menu boards, updated technology, and new kiosks, as well as a new shake machine, Jeff said. I stayed in a hotel for three months out in Cheektowaga, and I worked the restaurant every day for nine months. As much as we want to fix it as fast as possible, as new owners, we can only do so much. They look at all of these different things that are going on and they say, now that we’ve decided to stay here, let’s do something for the community and put money into this restaurant.” They were in the process of building their business when they purchased the store. So, when an opportunity came up in March 2021 for the couple to purchase a store in Western New York, they took it.
McDonald's is really great at selling beef, chicken, and potatoes, but the fast-food giant struggled a great deal when it tried to sell pizza in the '80s.
McDonald's promise of fast and hot pizza didn't seem to hold water in the real world, and as customers left with bags of burgers and fries, McPizza customers were stuck waiting. In fact, it's even stated that the wait times became so long that customers were told to wait in their cars and their pizza would be brought out to them. Even in today's world of rising costs and inflation, you can get a cheeseburger and fries for only a couple bucks. It was a case of people wanting more bang for their buck. It is this focus on quick service that made the McPizza a bit of a challenge to fully implement in a normal McDonald's store. McDonald's was so devoted to this plan that the company spent large amounts of time (and most importantly, money) developing specialized ovens designed to cook pizza as fast as possible. Why spend $10 on a pizza when you could spend that same amount of money on some burgers, a lot of fries, and some McNuggets for everyone? [The New York Times](https://www.nytimes.com/1989/09/20/business/mcdonald-s-hopes-pizza-will-be-the-next-mchit.html) tells us, a standard 14-inch pie clocks in at around $5.80, while the larger pizza would come in at somewhere at $9 or $10 dollars. This meant that, while other customers would be in and out of the store in just a few minutes, there would be a group of people still waiting for their food, causing a bit of a backup. If that was the case, then, how could the McPizza fail? Speedy and efficient service is part of what makes McDonald's so successful. [McDonald's](https://www.thedailymeal.com/eat/12-things-you-didnt-know-about-mcdonalds-gallery/) serves three main menu items: beef, chicken, and potatoes.
STATEN ISLAND, N.Y. — If any restaurant can get it right, it's likely McDonald's. With all of its research and development, a new item must be a reflection ...
So in this case, McDonald’s subtly built on perfection and we gave it around a 7 as well. Thanks to the quarter pound patty and its perfect amount of cheese, it all works. Still, at $6.09 we rated it about a 7 on a scale of 10. On a recent trip to McDonald’s at Forest Avenue and Broadway, he gave the two items a whirl. But about that smokiness and BLT treatment of the QPC: it’s half-hearted. Lessons learned from being in the kitchen of that busy McDonald’s are many.