StockX

2022 - 10 - 1

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Image courtesy of "Complex"

StockX Cancels Orders After $100 Coupon Leaks Overnight (Complex)

A $100 coupon code for StockX purchases erroneously leaks overnight, but buyers who used the discount are upset that their orders are being canceled.

This summer, StockX and HXOUSE [teamed up for a panel conversation tour](https://stockx.com/about/stockx-curates-panel-conversations-for-hxouse-labs-global-tour/) in cities such as Toronto, New York, Chicago, Detroit, Miami, San Francisco, and Los Angeles, It’s not clear how the code became public knowledge. This morning, some customers received cancellation/refund notices for purchases made using the code. Others say that StockX has or has attempted to charge them full price and that they’re awaiting help from customer service. “At StockX, protecting the integrity of our marketplace is of the utmost importance to us. However, last night, the sneaker marketplace was a hot topic on social media for saving its customers money—even if it wasn’t aware that it was doing so. We work hard to create the best possible experience for all of our users and apologize for any inconvenience.”

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