Rogers internet outages Canada

Rogers says it has restored internet and wireless services to the vast majority of its customers following a roughly day-long outage that hampered ...

You may cancel your subscription at anytime by calling Customer Service. On Friday, it said debit-card transactions online and at checkout counters weren’t available, and certain electronic payments—such as transferring money from one bank account to another—also couldn’t be executed. Rogers said Saturday that technical teams were focused on ensuring all remaining customers were back online in an expedited fashion.

Emergency services, banking and retail were all affected by the outage of a major internet supplier.

Her son eventually made it to hospital and was not badly injured. In a statement, Mr Staffieri said the company was "particularly troubled that some customers could not reach emergency services". Speaking to the Globe and Mail newspaper, she said she eventually found someone with a non-Rogers mobile phone to call 911, only to discover that ambulance services also relied on the Rogers network and were having difficulties dispatching paramedics.

The outage, which lasted more than 15 hours, affected mobile and internet users — preventing calls to 911 services in some Canadian cities, knocking out ...

The company said it is aware of spam text messages claiming to offer the credit and that customers will be credited automatically. "Lawyers are good at that, so if there's a class action, they can measure the loss of productivity, the opportunity cost of not being able to work, missed meetings, missed opportunities, missed contracts. "Right now, our focus is on the outage and recovering from it. The question is: Do they have the courage to use it?" "I think regulators have the authority, they have the power. Suddenly not being able to take card payments is a "big problem," he said.

Rogers CEO Tony Staffieri said 'pretty close to 100 per cent' of the company's network is back online following widespread outages on Friday, ...

And as a result of that, the whole system just shuts down and the network became inoperable to our customers," he said. That update caused some of the routers in our system to malfunction and that malfunction caused traffic overload. Rogers says it will be automatically crediting customers to make up for the lost service. In a statement late Friday night, Staffieri said the company had made "meaningful progress towards bringing our networks back online" and apologized for the service disruption. And in terms of our cable, both home and business, less than one per cent are still having what we would describe as intermittent issues," Staffieri said in an interview with CTV New Channel on. "One hundred per cent of our wireless customers have service across the nation.

A day after a nationwide Rogers outage saw customers wake up to a widespread network blackout, most Ontario residents have regained service – but not all.

The Weeknd’s concert in Toronto Friday night had to be rescheduled. And as a result of that, the whole system just shuts down,” he continued. “It’s horrible – I just had a daughter two weeks ago – God forbid something happened to her and we couldn’t get a hold of anybody.”

The Rogers network outage affected several mobile and internet services, banks, debit purchases, passport offices, and Canada's ArriveCAN app. Rogers reported ...

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Rogers Communications says the vast majority of its customers have had their power restored after a widespread network outage the day before.

Andy Baryer, the former host and producer for GetConnected, Canada's longest-running technology show, said the Rogers' service failure highlights many ...

It’s bringing back the talk of us bringing in a fourth carrier.” This outage has also led to the thought that Rogers and Shaw merging may be “dead in the water,” according to Baryer. “You don’t see this in other countries and this is the second time in 15 months that Rogers network has gone down.”

Friday's massive network outage disrupted nearly every aspect of daily life, highlighting the perils of Canada's effective telecom monopoly and sparking a ...

Register now for FREE unlimited access to Reuters.com The merger still awaits a final verdict. Rogers, which blamed a router malfunction after maintenance said on Saturday it would credit affected customers and invest more in its network and technology. Consumers and opposition politicians called on the government to allow more competition and enact policy changes to curb telecom companies' power. Register now for FREE unlimited access to Reuters.com Register now for FREE unlimited access to Reuters.com

A monitoring group said the outage at Rogers Communications started Friday morning and knocked out a quarter of the country's network connectivity.

“I’m crushed & heartbroken,” the Canadian singer tweeted Friday night. “Many of our wireless customers are starting to see services return,” the company’s president, Tony Staffieri, said in the statement. “But that’s maybe not a bad thing,” he quipped.

The nationwide Rogers outage that affected many sectors and millions of Canadians is over, but the communications company is still putting the pieces back ...

The unprecedented communications outage affected everything from transit and 911 service to banking and internet access for millions of Canadians. Following our previous updates, we have now restored services for the vast majority of our customers and our technical teams are working hard to ensure that the remaining customers are back online as quickly as possible.pic.twitter.com/IobL7Dze6i Staffieri said he takes full responsibility for earning back the trust of Rogers customers and apologized for the outage.

From phone and internet connection issues to interruptions with debit and emergency services, the Rogers outage kept millions of Canadians offline on Friday ...

How is theirs working and ours isn't?" "We're all connected to the same wiring. Her service was still spotty on Sunday, she said. The company did not answer questions about how many customers were still facing issues. "I stayed five hours on hold, on the line. We want to hear from you.

Canada's industry minister will convene a meeting with the leader of Rogers Communications in the wake of a massive outage that paralyzed the company's ...

As gas prices slightly trend down this week after some of the highest national averages seen in recent months, some Canadians may be thinking twice before planning their usual summer road trip plans. However, 79 per cent of respondents in that age group say saving for retirement is prohibitively expensive. "The federal government and Minister Champagne were there throughout the outage offering assistance, for which we are grateful. Sunday morning's logs showed 1,479 reports at 8:30 a.m. compared to a baseline of 18. Contributor Christopher Liew breaks it down in an exclusive column for CTVNews.ca. But there's just no feedback to the customers at all and...

In a written statement, a Rogers spokesperson said the company is “looking forward” to the meeting.

“Rogers understands the frustration and disruption we created for Canadians with our network outage, and we are wholly committed to finding solutions. “The minister shares the frustration millions of Canadians experienced last week when Rogers experienced a system failure. “The Minister will be meeting with the CEOs of Rogers, and other major telecom companies, to discuss how important it is to improve the reliability of the networks across Canada,” said Champagne spokesperson Alexander Wellstead in a written statement Sunday afternoon.