Rogers

2022 - 7 - 8

rogers outage rogers outage

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Image courtesy of "Toronto Star"

Rogers customers across Canada reporting mobile and internet ... (Toronto Star)

Rogers customers reported Friday morning they had no cell service. GTA. Rogers customers across Canada reporting mobile and internet service outages Friday.

Customer service representatives for the cell provider said customers can use Rogers’ automated online chat to see if there is an outage in their area. Commenters on the network intelligence company Ookla’s service disruption tracker reported problems with both cell and internet services. Search engine optimization company Criterion Digital’s service tracker shows outages across the country, including in the GTA, Ottawa, Montreal and southern B.C.

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UPDATE: Problems Reported With Rogers, Interac (country94.ca)

Telecommunications company Rogers appears to be dealing with a widespread outage across the country. Social media users are reporting problems with th...

The outage is also affecting Fido and Chatr Mobile, which use Rogers’ network for their services. The website Downdetector has seen a massive spike in users reporting issues with their Rogers services. Social media users are reporting problems with their internet, TV, home phone and wireless services.

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Rogers networks down in areas across Canada | CBC News (CBC.ca)

The Canadian telecom giant had not issued any statement about the outages as of early Friday morning. (Patrick Morrell/CBC).

The Rogers cellular and internet networks were down in areas across Canada Friday morning. The Rogers cellular and internet networks were down in areas across Canada Friday morning. Rogers networks down in areas across Canada

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Nationwide Rogers network outage causing headaches, interrupting ... (SaltWire Network)

One of the country's largest internet providers is experiencing a network outage this morning, Friday, July 8, causing headaches for people across ...

Due to the nationwide Rogers outage, MRD offices are unable to process Interac transactions. Our non-emergency phone lines are affected by the Rogers outage and are not working this morning. There are also reports of people being unable to send or receive e-transfers through their financial institutions.

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Rogers Customers Reporting Widespread Service Interruption (VOCM)

There's a problem with aspects of Canada's telecommunications network this morning. Many people who are with R...

Due to the nationwide Rogers outage, MRD offices are unable to process Interac transactions. Many businesses are only able to accept cash. Many people who are with Rogers are unable to activate their devices.

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Rogers Dealing With Issues Nationwide (91.9 The Bend)

Rogers appears to be dealing with a widespread network outage across the country. Social media users are reporting problems with their internet, TV, h...

The outage is also affecting Fido and Chatr Mobile, which use Rogers’ network for their services. The website Downdetector has seen a massive spike in users reporting issues with their Rogers services. Social media users are reporting problems with their internet, TV, home phone and wireless services.

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Major Canadian Telecommunications Network Reporting ... (101.1 More FM)

Rogers says the issue started around 2 a.m. this morning. There appears to be a widespread problem with one of Canada's telecommunication networks this ...

The problems started shortly after 2 a.m. Rogers says the issue started around 2 a.m. this morning

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Rogers Communications services down for thousands of users ... (Reuters)

Services of Canadian wireless carrier Rogers Communications Inc were down for thousands of users in the morning hours on Friday, according to outage ...

Register now for FREE unlimited access to Reuters.com The reports dropped to about 16,000 by 8 am ET. Register now for FREE unlimited access to Reuters.com

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Rogers experiencing major service outages (CTV Toronto)

Rogers customers are reporting widespread services outages early Friday morning. Users have reported services cuts to internet, mobility and television ...

Rogers experiencing major service outages Rogers experiencing major service outages Rogers experiencing major service outages Rogers experiencing major service outages Rogers experiencing major service outages Toronto and Peel police both made statements on the outages Friday morning, stating they've impacted customers’ ability to call 911. Rogers experiencing major service outages We will continue to keep you updated as we have more information to share." Rogers experiencing major service outages Many Rogers customers are reporting widespread services outages early Friday morning. Rogers experiencing major service outages Many Rogers customers are reporting widespread services outages early Friday morning.

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Rogers customers report outages across Ontario, Quebec (CP24 Toronto's Breaking News)

Many Rogers customers in Ontario are reporting outages with mobile service early Friday morning. At approximately 6:30 a.m., Toronto police tweeted Rogers ...

Toronto and Peel police both made statements on the outages Friday morning, stating they've impacted customers’ ability to call 911. We will continue to keep you updated as we have more information to share." "We are aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible," the company said."

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Image courtesy of "Le Journal de Montréal"

Rogers en panne dans plusieurs régions canadiennes (Le Journal de Montréal)

Le réseau cellulaire et Internet de la compagnie Rogers a connu une panne vendredi matin dans plusieurs régions du Canada, notamment au Québec.

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A Rogers outage in parts of Canada is affecting thousands of users (The Verge)

Rogers is experiencing a major outage across Canada, impacting cellular and internet services. Rogers hasn't acknowledged the problem yet.

Rogers has not shared any specifics about the issue or its cause but addressed the outage in a tweet from its official support account just before 9AM ET, saying “We are aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible. Toronto police tweeted that some people in the city have been experiencing connection issues calling 911 this morning. Rogers has acknowledged a major outage in parts of Canada this morning, affecting cellular and internet connectivity.

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Une panne de Rogers pourrait avoir un impact sur le service du 911 ... (Le Soleil)

Rogers Communications a été frappée par une panne de réseau généralisée qui a laissé de nombreux clients sans service mobile et internet, vendredi matin, ...

Dans la foulée de la panne, la police de Toronto et celle d'Ottawa ont averti que des problèmes de connexion pouvaient avoir un impact sur le service du 911. Un avis sur le site web de la société de télécommunications basée à Toronto indiquait que la panne touchait à la fois ses clients de services sans fil et à domicile, en plus du soutien téléphonique et le clavardage. Une panne de Rogers pourrait avoir un impact sur le service du 911, dit la police

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Image courtesy of "CP24 Toronto's Breaking News"

Rogers outages reported across Canada (CP24 Toronto's Breaking News)

Many Rogers customers in Ontario are reporting outages with mobile service early Friday morning. At approximately 6:30 a.m., Toronto police tweeted Rogers ...

CTV News is a division of Bell Media. We will continue to keep you updated as we have more information to share." "The Bell network is operational and calls and texts between Bell customers or to other providers are not impacted," the company said.

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Widespread Rogers network outage interrupts internet, cellular, 9-1 ... (The Globe and Mail)

The network outage has also left some Toronto and Ottawa customers unable to reach emergency services such as calling 9-1-1.

“Calls and texts between Bell customers or to other providers are not impacted,” Ellen Murphy said in an email. There is currently no ETA for a resolution,” the Chatham, Ont.-based company said on Twitter. Have the Top Business Headlines newsletter conveniently delivered to your inbox in the morning or evening. As soon as Rogers fixes the issue, we will be back online and ready to get you riding!— Bike Share Toronto (@BikeShareTO) July 8, 2022 “We know how important it is for our customers to stay connected,” the telecom and media giant tweeted. Your time is valuable. [IMPORTANT] Due to the Rogers outage, summer school students should attempt to log into their virtual classrooms this morning as teachers will be providing asynchronous work. However, according to Downdetector, a website that tracks outages, about 20,000 problems were reported on Friday as of 7:45 ET. Some services may be affected. Peterborough Public Health is aware of the nationwide cellular and internet outage with Rogers. Due to this outage, Peterborough Public Health is temporarily without cellular and internet service.— Peterborough Public Health (@Ptbohealth) July 8, 2022 UC Chef’s Hall food court can only accept Express Card, Visa & Mastercard. We're monitoring the Canada-wide Rogers internet & wireless outages. We are aware of a Rogers outage and are assessing the full impact that this may have on City services.— City of Ottawa (@ottawacity)

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Image courtesy of "La Presse"

Le réseau de Rogers en panne généralisée au Canada (La Presse)

Rogers Communications a été frappée par une panne de réseau généralisée qui a laissé de nombreux clients sans service mobile et internet, vendredi matin, ...

Les clients de Toronto, Kitchener, Moncton, Ottawa et Mississauga ont fait le plus grand nombre de signalements sur le site web, 45 % d’entre eux ayant déclaré une panne totale, 29 % des problèmes de l’internet mobile et 26 % des problèmes de l’internet fixe. Dans la foulée de la panne, la police de Toronto et celle d’Ottawa ont averti que des problèmes de connexion pouvaient avoir un impact sur le service du 911. Downdetector, un site web qui surveille les pannes, indique que les gens ont commencé à signaler des problèmes avec le service de Rogers vers 4 h 30, et qu’à 7 h, 20 000 problèmes avaient été enregistrés.

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Rogers outage affects wireless, internet customers Canada-wide (CambridgeToday.ca)

The cause of the issue is unknown at this time but the problem is confirmed to be affecting people nation-wide. Fido services also appear ...

Our non-emergency phone lines are affected by the Rogers outage and are not working this morning. Please DO NOT call 911 to report power or cell outages. A major Rogers outage is affecting Canadians across the country, with many waking up Friday to find their wireless and internet services were down.

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Here's who and what is affected locally by Rogers' Canada-wide ... (TheRecord.com)

WATERLOO REGION — A national Rogers outage has customers without Wi-Fi and cell phone service, affecting regional websites, live bus times and access to ...

The local school board has cancelled any high school tests that were set for today and is asking students to try logging into their virtual classroom. The contact centre is open for calls. St. Mary’s General Hospital is asking people to only contact the hospital for urgent calls as it deals with communication problems. Kitchener GO Train’s system is down as well. Kitchener Public Library said its branches are open. “We know how important it is for our customers to stay connected.

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Rogers customers reporting network outages across Canada (CTV News)

Rogers customers across Canada have been reporting mobile and internet outages since early Friday morning. Rogers said network issues are currently being ...

As gas prices slightly trend down this week after some of the highest national averages seen in recent months, some Canadians may be thinking twice before planning their usual summer road trip plans. However, 79 per cent of respondents in that age group say saving for retirement is prohibitively expensive. Contributor Christopher Liew breaks it down in an exclusive column for CTVNews.ca. Service Canada said in a tweet some call centres are experiencing network issues including passport offices, which have been overwhelmed for weeks because of passport issuing and renewal backlogs across the country. Rogers customers reporting network outages across Canada Rogers customers reporting network outages across Canada

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Panne Rogers: impacts dans la région de la capitale fédérale (Le Soleil)

La panne de réseau généralisée qui a frappé Rogers Communications, privant des milliers d'abonnés de service mobile et Internet vendredi matin, ...

«Nous espérons que Rogers résoudra le problème dès que possible», ajoute la responsable des communications de l'organisme Aileen Leo. La Bibliothèque publique d’Ottawa fait face à une interruption de certains de ses services, comme l'InfoService, le WiFi, l'utilisation d'ordinateurs publics et du catalogue virtuel de livres. Au moment d'écrire ces lignes, l'entreprise n'avait pas encore répondu à la demande du Droit à savoir ce qui aurait pu causer cette nouvelle panne. Les alertes de service seront retardées», précise le transporteur sur les réseaux sociaux. Certains clients de Fido pourraient aussi subir les soubresauts de la panne, puisque l’entreprise est une propriété de Rogers Communications. Nous continuerons à vous tenir au courant dès que nous aurons plus d'informations à partager», a gazouillé Rogers News sur Twitter, peu avant 9h.

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Image courtesy of "Le Journal de Québec"

Panne généralisée pour les clients de Rogers, plusieurs services ... (Le Journal de Québec)

Le réseau cellulaire et Internet de la compagnie Rogers a connu une panne vendredi matin dans plusieurs régions du Canada, notamment au Québec.

Notre équipe travaille pour résoudre ce problème dès que possible. La panne aurait également un impact sur les guichets automatiques et les machines Interac à travers le pays, selon plusieurs commentaires de plaintes sur les réseaux. Le système téléphonique 311 de la Ville de Montréal est d’ailleurs inaccessible en raison de la panne du fournisseur, a indiqué la Ville sur Twitter.

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Image courtesy of "CNBC"

Rogers network outage across Canada hit banks, businesses and ... (CNBC)

Canada's Rogers Communications said on Friday it was working to resolve its network issues that have caused widespread disruptions affecting banks, ...

Canadians waking up to the reality of no services on Friday morning had to scramble. The reports dropped to nearly 10,000 by 9 am ET. - Canada's Rogers Communications said on Friday it was working to resolve its network issues that have caused widespread disruptions affecting banks, police and consumers across the country.

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Panne majeure chez Rogers : plusieurs services affectés - L'Express (L'Express - Drummondville)

Certains clients de Fido, dont Rogers en est propriétaire, n'auraient également pas accès au réseau. Plus services sont également impactés par cette panne ...

Nous continuerons à vous tenir informés dès que nous aurons plus d’informations à partager.» Rogers ne connaît pas encore la cause de la panne et ne peut s’avancer pour le moment sur quand le réseau sera rétabli. «Nous savons comment il est important pour nos clients de rester connectés. Nous sommes au courant de la panne de nos réseaux et nos équipes sont complètement engagées au rétablissement de tous nos services.

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De nombreux services inaccessibles à cause d'une panne chez ... (ICI.Radio-Canada.ca)

Le géant des télécommunications Rogers fait face à une panne majeure à travers le pays depuis tôt vendredi matin. Les connexions Internet, wi-fi et ...

Nous vous remercions de votre patience pendant que nous travaillons à résoudre ce problème. » « Ça frustre les gens. Le géant des télécommunications Rogers fait face à une panne majeure à travers le pays depuis tôt vendredi matin. Bien que les services d'appel au 911 continuent de fonctionner, plusieurs services de police de la région de Toronto disent que les personnes abonnées à Rogers qui souhaitent contacter ce numéro pourraient ne pas réussir à le faire. Air Canada, les services de transports publics Metrolinx, dans la région de Toronto, et OC Transpo, à Ottawa, ou encore le pont de la Confédération figurent parmi les entreprises qui ont communiqué sur les difficultés rencontrées en lien avec la panne. Les connexions Internet, wi-fi et téléphonique sont interrompues pour les abonnés. De nombreux services ne sont pas accessibles en conséquence, allant des plateformes de paiement à des numéros d'appel d'urgence.

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Image courtesy of "TVA Nouvelles"

Panne généralisée pour les clients de Rogers (TVA Nouvelles)

Le réseau cellulaire et Internet de la compagnie Rogers a connu une panne vendredi matin dans plusieurs régions du Canada, notamment au Québec.

Notre équipe travaille pour résoudre ce problème dès que possible. La panne aurait également un impact sur les guichets automatiques et les machines Interac à travers le pays, selon plusieurs commentaires de plaintes sur les réseaux. Le système téléphonique 311 de la Ville de Montréal est d’ailleurs inaccessible en raison de la panne du fournisseur, a indiqué la Ville sur Twitter.

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Widespread Rogers outage affects 911 calls, passport offices (CityNews)

A major Rogers outage is affecting Canadians across the country, with many waking up Friday to find their wireless and internet services were down.

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A list of services in the Toronto area impacted by the mass Rogers ... (Globalnews.ca)

A mass Rogers outage is affecting users across Canada Friday, impacting phone, internet and Interac services. The company didn't acknowledge the issue until ...

The Toronto District School Board (TDSB) said all of the board’s cellphones are unavailable for use, impacting “a limited number” of TDSB schools and administrative sites. The City of Toronto said it is “assessing the full impact” on City programs and services. “Please note that the current Rogers outage is affecting some call centres and offices, including passport offices,” Service Canada said in a tweet. The City of Hamilton posted a list of services impacted by the outage. Here is a list of some of the impacted services in the Toronto area: The City of Hamilton said their DARTS system is facing “major schedule disruptions.”

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Widespread Rogers outage affects 911 calls, passport offices - BNN ... (BNN)

A widespread network outage from Rogers Communications Inc. has left many customers without mobile and internet service Friday morning and is causing ...

In a statement to CTV News, Bell said its "network is operating properly, but Bell customers may be experiencing issues when trying to call or text Rogers subscribers. As a result, the Confederation Bridge in P.E.I. was unable to accept debit Friday morning and Canada's Wonderland in Vaughan, Ont. said amusement park goers could only pay with credit card. Calls and texts between Bell customers or to other providers are not impacted." There is a nationwide Rogers outage that encompasses all their business and consumer network services. We will be back with you as soon as possible," CBC said. Heads up: some parts of our system are being affected by this morning’s network outage. Peter Nygard's Montreal court appearance on sex-related charges was put off because the fashion mogul, who is detained in a Toronto jail, couldn't connect by video conference. Fares can not be purchased using debit and credit and E-tickets may be unavailable. Thank you for your patience as we work to resolve this issue." In Quebec, some court matters, were hampered. "On behalf of all of us at Rogers, we sincerely apologize to our customers, and we will continue to keep you updated as we have more information to share, including when we expect service to be back up. A notice on the Toronto-based telecommunications company's website said the outage is impacting both its wireless and home service customers and is also affecting phone and chat support.

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Image courtesy of "Le Devoir"

Une panne chez Rogers affecte plusieurs services dont le réseau ... (Le Devoir)

Pendant ce temps, elle affecte aussi des services tiers, comme le réseau de paiement Interac, des radiodiffuseurs ou des appels d'urgence.

CBC Radio, à Kitchener et Waterloo, a signalé que la panne avait affecté sa programmation vendredi matin. C’est déjà beaucoup plus d’information sur la panne en cours que ce que révèle Rogers à son sujet. Les virements électroniques Interac sont aussi largement inaccessibles, ce qui limite la possibilité d’envoyer ou de recevoir des sommes d’argent. » Pendant ce temps, elle affecte aussi des services tiers, comme le réseau de paiement Interac, des radiodiffuseurs ou des appels d’urgence. « En raison de la panne généralisée sur le réseau de Rogers, les paiements par Interac sont non fonctionnels », écrit la SQDC sur Twitter, précisant que les paiements par carte de crédit et argent comptant fonctionnent adéquatement. C’est ce qu’a confirmé par courriel vendredi en milieu de matinée une porte-parole d’Interac. « Il y a une panne nationale du réseau de télécommunications d’un fournisseur de services qui a un impact sur la disponibilité de certains services Interac », écrit la porte-parole.

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Image courtesy of "Le Droit"

Panne Rogers: impacts dans la région de la capitale fédérale (Le Droit)

La panne de réseau généralisée qui a frappé Rogers Communications, privant des milliers d'abonnés de service mobile et Internet vendredi matin, ...

«Nous espérons que Rogers résoudra le problème dès que possible», ajoute la responsable des communications de l'organisme Aileen Leo. Plusieurs entreprises de la région ne peuvent ainsi recevoir que des paiements par carte de crédit ou par argent comptant. La Bibliothèque publique d’Ottawa fait face à une interruption de certains de ses services, comme l'InfoService, le WiFi, l'utilisation d'ordinateurs publics et du catalogue virtuel de livres. Selon le site de surveillance des pannes Downdetector, au plus haut de la vague de panne, plus de 20 000 problèmes avaient été signalés. Les régions de Toronto, Ottawa, Montréal, Moncton et Winnipeg étaient parmi les secteurs les plus touchés. Rogers Communications a indiqué dans une mise à jour Twitter vers 11h30 que ses équipes techniques travaillent d'arrache-pied pour rétablir les services le plus rapidement possible. Les alertes de service seront retardées», précise le transporteur sur les réseaux sociaux. «Ce n'est pas un appel d'urgence et ça mobilise nos ressources.»

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Image courtesy of "Toronto Star"

Rogers outage affects 911 calls, passport offices and sends droves ... (Toronto Star)

TORONTO - Canadians woke up Friday morning to a widespread network outage at Rogers Communications Inc. that left many customers without mobile and in...

Service Canada tweeted it too was wrapped up in the outage with call centres and offices, including ones that issue passports, affected. TekSavvy said in a tweet that it was being impacted by the outage and having trouble with contact centre phone lines, but had no estimate for when there could be a resolution. The outage also left Rogers customers scrambling to find internet service, with many heading to coffee shops to connect and trade tales of the outage. For the bulk of Friday morning and into the afternoon, banks, businesses and organizations notified customers that their operations were being impacted by Rogers and delays and service interruptions should be expected. “We expressed how important it is that this matter be resolved as soon as possible and for the company to provide prompt and clear communication directly to those impacted.” A notice on the Toronto-based telecommunications company’s website said the outage was impacting both its wireless and home service customers and is also affecting phone and chat support.

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Image courtesy of "Globalnews.ca"

How the mass Rogers outage is affecting service in Hamilton (Globalnews.ca)

A number of support agencies in Hamilton say they have been affected by the Rogers outage and that users may have issues with internet, mobile services and ...

The city says a number of municipal services have been affected including the HSR, DARTS, and its service centre credit and debit machines. Below is a list of known issues in the city connected with the outage. In Hamilton, internet subscribers using Fido and TekSavvy services were also affected by the disruption. In a statement sent to Global News, a spokesperson for Rogers Communications the outage is affecting both the “wireline and wireless networks.” The outage is also reportedly impacting ATMs and interac machines across the country, according to reports on social media. The outage affected services throughout the country, including cellphone access, 911 call centres, financial transactions and more.

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Image courtesy of "CTV Edmonton"

How the Rogers outage is affecting services in Ottawa (CTV Edmonton)

A massive Rogers outage is causing widespread network issues across Canada. Many people are unable to use the Internet, make phone calls or access cable ...

- BREAKING - BREAKING BREAKING "Our team is working to contact affected patients as quickly as possible," the hospital tweeted. - BREAKING "We will continue to provide information as the situation evolves." BREAKING The city of Ottawa is warning there may be delays and disruptions when accessing city phone or counter services. - BREAKING BREAKING BREAKING My Para Transpo is available.

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Image courtesy of "IT World Canada"

Rogers network down across Canada | IT World Canada News (IT World Canada)

With files from Howard Solomon. Rogers Communications is experiencing a mobile and internet service outage across Canada. “An outage is impacting wireless ...

It’s offered by many major and small ISPs. A solution can involve the addition of a router to the IT network that switches to the alternate service when disruption is detected. It can be provided in a number of ways. Large communication service providers are not immune to cyber-attacks or critical technology infrastructure failures, he pointed out. We are working to restore as quickly as possible,” reads a notice on Rogers’ support page. The Toronto police service is seeing a slowdown in operations due to the outage. “An outage is impacting wireless and home services.

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Image courtesy of "Terrace Standard"

Rogers/Fido customers without cell service, internet in widespread ... (Terrace Standard)

Rogers and Fido users from coast to coast are struggling to make calls or use the internet in a widespread network outage Friday morning.

We know how important it is for our customers to stay connected. We are aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible. In a tweet, Rogers said it is aware of the issue and efforts are underway to resolve the problem.

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Image courtesy of "Toronto Star"

Far-reaching implications of Rogers outage shows need for ... (Toronto Star)

TORONTO - A widespread Rogers Communications Inc. outage that caused trouble for 911 services, retailers and transit operators Friday had many warning...

How do you call 911?” “A lack of competition and choice can lead to a building with the population of a small town going completely dark- cut off from all communications,” the company said on Twitter. Beanfield, an independent fibre network operator, called the outage “every telecom provider’s nightmare,” but said it was also an example of why it has long been concerned with the lack of rivals for Rogers, Telus and BCE.

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Image courtesy of "CTV Windsor"

Rogers network outage impacts border crossings, customers unable ... (CTV Windsor)

A Canada-wide Rogers network outage is causing issues at border crossings, says the Canada Border Services Agency (CBSA).

My money’s in the bank, but no money to get the stuff I needed.” “I have to get my stuff for the day and no money. Rogers says it is 'making progress' on fixing a massive outage to phone, internet, and debit payments across Canada and has apologized for letting customers down. - BREAKING Rogers says it is 'making progress' on fixing a massive outage to phone, internet, and debit payments across Canada and has apologized for letting customers down. So, now I had to walk all the way downtown, get some wifi quickly and figure out what’s going on,” he said. - BREAKING “A little inconvenience today. Rogers says it is 'making progress' on fixing a massive outage to phone, internet, and debit payments across Canada and has apologized for letting customers down. - BREAKING - How the Rogers outage is affecting services in Ottawa - BREAKING

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Image courtesy of "CP24 Toronto's Breaking News"

Rogers says it's 'making progress' ending outage across Canada (CP24 Toronto's Breaking News)

Rogers says it is "making progress" on fixing a massive outage to phone, internet, and debit payments across Canada and has apologized for letting customers ...

Scarborough Health Network in Toronto is asking all physicians and staff who are currently on call to come in for their shift until the disruption is solved. CP24 is a division of Bell Media. Scarborough Health Network in Toronto is asking all physicians and staff who are currently on call to come in for their shift until the disruption is solved. "There is currently a nationwide communications outage with a network provider which is impacting the availability of INTERAC services," Interac said on Friday. Today we have let you down. "The Bell network is operational and calls and texts between Bell customers or to other providers are not impacted," the company said.

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Image courtesy of "The Globe and Mail"

The Rogers outage is disrupting services across Canada. A list of ... (The Globe and Mail)

A Rogers outage on July 8 is reaching far beyond internet and phones, disrupting Interac payments, transportation, and emergency services among other ...

The University of Waterloo tweeted that all points of sale were impacted, and its Stratford campus was completely offline. The outage is restricting businesses’ ability to use Interac and debit services to accept payment. Metrolinx, which operates GO Transit, UP Express and the Presto cards used for Toronto’s transit system, tweeted that fares cannot be purchased using debit or credit and e-tickets may be unavailable. ArriveCAN, the application used to submit mandatory travel and public health information before entering Canada, might be affected by the outage. While the exact number of people affected by the outage is not known, Rogers has over 11 million wireless customers, and its network also supports Fido’s three million customers. A widespread Rogers outage on Friday is interrupting wireless, cable and internet services across the country.

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Image courtesy of "La Presse"

Panne générale chez Rogers au pays (La Presse)

Une panne de réseau déclenchée tôt vendredi matin chez Rogers a rapidement causé des maux de tête à beaucoup de Canadiens, bouleversé nombre d'activités et ...

La panne de vendredi survient alors que Rogers tente d’obtenir l’approbation des autorités pour acquérir Shaw, une transaction évaluée à 26 milliards en incluant la dette. Vince Valentini s’attend à ce que Rogers offre encore une fois un crédit à ses clients pour compenser cette nouvelle interruption de service. Plus la panne sera longue, plus le risque est grand de voir Rogers perdre des clients, selon cet expert. Elle ne doit pas être la seule et il doit y avoir beaucoup d’autres problèmes associés à cette panne. Je ne peux la rejoindre et elle n’est pas en mesure de joindre personne. « Elle est seule à la maison.

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Image courtesy of "Globalnews.ca"

Rogers outage sheds light on need for competition in Canada's ... (Globalnews.ca)

The widespread Rogers Communications Inc. outage had many warning the incident is a sign that monopolistic telecommunications companies need more ...

How do you call 911?” “A lack of competition and choice can lead to a building with the population of a small town going completely dark- cut off from all communications,” the company said on Twitter. The country’s telecom sector is dominated by three large carriers – Rogers, BCE Inc. and Telus Corp. – and their hold on the industry has long been a concern of academics, who have called for regulators to increase competition for mobile and internet services in Canada.

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Image courtesy of "CTV Toronto"

'Stressful' day for Calgary residents, businesses as Rogers outage ... (CTV Toronto)

It's been a disconnected Friday for millions of Canadians thanks to a lack of service from one of the country's telecommunications giants.

This expert weighs in Gas prices down in Manitoba, but will it stick? 1 hr ago 1 hr ago But Japan still has one of the most stringent gun laws in the democratic world, where fewer than 10 people annually die from gun violence. 1 hr ago The outage is affecting several mobile and internet services, impacting banks, debit purchases, passport offices and Canada's ArriveCAN app. Elsewhere, the Canada Border Services Agency (CBSA) said some travellers have had issues submitting their travel documents through the ArriveCAN app. Service Canada said in a tweet that some call centres are experiencing network issues. "Our customers wanted to try (to pay) with a debit card, and it wasn't working," she said. "We just dumped it out on the ground and started counting it all hoping we had enough to get us both to work." That left him late for his shift.

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Rogers outage affects 911 calls, debit transactions and sends ... (HighRiverOnline.com)

Canadians woke up Friday morning to a widespread network outage at Rogers Communications Inc. that left many customers without mobile and internet service ...

Service Canada tweeted it too was wrapped up in the outage with call centres and offices, including ones that issue passports, affected. The CRTC confirmed it received the request and is reviewing it. TekSavvy said in a tweet that it was being impacted by the outage and having trouble with contact centre phone lines, but had no estimate for when there could be a resolution. "We know how much you rely on our networks. For the bulk of Friday morning and into the afternoon, businesses and organizations notified customers that their operations were being impacted by Rogers and delays and service interruptions should be expected. A notice on the Toronto-based telecommunications company's website said the outage was impacting both its wireless and home service customers and is also affecting phone and chat support.

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Rogers blackout 2022: How Canadians are reacting to the outage (CambridgeToday.ca)

The service outage by Rogers is affecting millions of Canadians around the country disrupting everything from cell phones, internet and payment options.

“There is a nationwide Rogers outage that encompasses all their business and consumer network services. With internet and data services down, cafes and restaurants around the country whose Wi-Fi still worked had an influx of people trying to hop on the complimentary internet provided to customers. The service outage by Rogers is affecting millions of Canadians around the country, disrupting everything from cell phones and internet to payment options.

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Panne majeure chez Rogers: «pas une cyberattaque», selon un ... (TVA Nouvelles)

L'expert en cybersécurité, Jacques Sauvé, ne croit pas qu'une cyberattaque est à l'origine de la panne majeure qui touche la compagnie Rogers.

L’expert croit que la compagnie, mais qu’aussi le gouvernement, auront un post mortem à faire. • À lire aussi: Panne généralisée de Rogers: le service de vélopartage à Québec indisponible • À lire aussi: Des services inaccessibles à cause de la panne chez Rogers

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What was affected by the Rogers outage? Pretty much everything …. (Toronto Star)

Canadian telecommunications provider Rogers experienced widespread outages on Friday, leaving millions of customers without phone and internet.

- ArriveCAN, the system which processes mandatory information for incoming travellers, was affected by the outage. - Freedom Mobile confirmed that customers in southern Ontario were also experiencing difficulties. Interac, the company which processes most debit transactions in Canada, was down all day Friday. This meant stores across the country were unable to process debit transactions. Interac Debit is currently unavailable online and at checkout, it said. Interac also confirmed that Interac e-Transfer was also affected. Canadian telecommunications provider Rogers experienced widespread outages on Friday, leaving millions of customers without phone and internet.

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Panne chez Rogers : le FEQ appelle les spectateurs à «prévoir le ... (Le Soleil)

Le Festival d'été de Québec demande aux visiteurs d'amener une carte de crédit ou de l'argent content, vendredi soir. Le réseau Interac est en panne.

Nous avons également souligné l’importance que l’entreprise communique rapidement et clairement avec les clients touchés», a écrit le ministre. L’entreprise n’a pas fourni de détails sur ce qui avait causé la panne, combien de clients avaient été touchés et à quel moment le service pourrait revenir. Nous vous remercions de votre patience pendant que nous travaillons à résoudre ce problème.» Elle a invité le public à télécharger ou imprimer les billets avant de se rendre au parc. La SQDC a précisé que les paiements par carte de crédit et argent comptant fonctionnent adéquatement. Étant détenu à Toronto, l’accusé ne pouvait comparaître par visioconférence, a affirmé le procureur Jérôme Laflamme.

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Panne chez Rogers : plusieurs services touchés dans la région de ... (ICI.Radio-Canada.ca)

La compagnie Rogers n'a pas encore indiqué quand la panne sera rétablie, selon les plus récentes nouvelles.

Le Centre de détresse d’Ottawa éprouve aussi des difficultés à répondre aux messages textes et aux appels. Nous vous remercions de votre patience pendant que nous travaillons à résoudre ce problème, indique la déclaration. Si c'est le cas, le SPOsuggère de téléphoner à partir d’une ligne terrestre ou d’un appareil branché à un autre fournisseur.

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Rogers outage shows need for Plan B when wireless, internet ... (CBC.ca)

You didn't have to be a Rogers customer to feel the sense of dread when waking up to the news of a widespread wireless and internet outage Friday morning.

But the regulator did not immediately reply to CBC's question about whether that rule was breached as a result of the Rogers outage. Though, he admitted that's not necessarily an option in rural parts of the country. At a Starbucks in Toronto, there was no quick tap of a debit card to get your caffeine fix on the run, as the disruption affected online payment systems across the country. The Niagara Health authority had to cancel radiation therapy appointments. It's the second major Rogers disruption in about 14 months. The day, for millions of Canadians, was already off to a bad start.

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Rogers says service slowly returning to normal after major outage (CP24 Toronto's Breaking News)

Rogers says its wireless and internet services “are starting to recover” after a day-long outage across wide swathes of Canada.

Scarborough Health Network in Toronto is asking all physicians and staff who are currently on call to come in for their shift until the disruption is solved. "There is currently a nationwide communications outage with a network provider which is impacting the availability of INTERAC services," Interac said on Friday. CP24 is a division of Bell Media. “Information on a new show date will be shared as soon as possible,” a statement read. "There is currently a nationwide communications outage with a network provider which is impacting the availability of INTERAC services," Interac said on Friday. Telus issued a similar statement, tweeting "The network outage affecting Rogers customers is not impacting TELUS Internet, home phone or wireless infrastructure."

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Rogers wireless services 'starting to recover,' company says (CTV News)

Rogers said Friday evening it is beginning to see its wireless services return online following a nearly day-long nationwide network outage.

As gas prices slightly trend down this week after some of the highest national averages seen in recent months, some Canadians may be thinking twice before planning their usual summer road trip plans. However, 79 per cent of respondents in that age group say saving for retirement is prohibitively expensive. In a statement to CTV News, Bell said its "network is operating properly, but Bell customers may be experiencing issues when trying to call or text Rogers subscribers. Calls and texts between Bell customers or to other providers are not impacted." As previously announced, we will be proactively crediting all customers and will share more information on that process soon." Contributor Christopher Liew breaks it down in an exclusive column for CTVNews.ca.

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La panne chez Rogers complique les achats partout au pays (Le Journal de Montréal)

De nombreux clients sont rentrés bredouilles puisqu'ils n'ont pu payer par débit.

Les services policiers ont rapporté des problèmes de communication lors d’appels d’urgence en raison de la panne. À noter que Rogers est aussi propriétaire de Fido et de Chatr. « Ce matin a été chaotique. En fin de soirée, Rogers a indiqué que ses services sans-fil recommençaient à fonctionner et que ses équipes techniques « travaillaient fort afin que tout le monde soit de retour en ligne le plus rapidement possible ». « Le monde était tellement mêlé aujourd’hui », corrobore en soupirant le changeur de la station de métro Parc, à Montréal, où environ la moitié des voyageurs a l’habitude de payer par débit. Comme bien des employés du service à la clientèle, il a ensuite passé sa journée à expliquer à des clients confus que seuls les achats par crédit ou comptant étaient possibles en raison de la panne de la compagnie de télécommunications canadienne.

Une panne de Rogers a de nombreux impacts un peu partout au ... (L'Hebdo du Saint-Maurice)

TORONTO — Une panne généralisée chez Rogers Communications a laissé de nombreux clients sans service mobile et internet, vendredi, en plus de causer des ...

Nous avons également souligné l’importance que l’entreprise communique rapidement et clairement avec les clients touchés», a écrit le ministre. De nombreuses transactions financières ont aussi dû être reportées. «Nous savons à quel point vous comptez sur nos réseaux. Aujourd’hui, nous n’avons pas été à la hauteur. Nous continuerons à vous tenir informés notamment du moment où les services reviendront en ligne.» Pendant ce temps, le Centre pour la défense de l’intérêt public a demandé au Conseil de la radiodiffusion et des télécommunications canadiennes (CRTC) de lancer une enquête sur la panne en vertu de la Loi sur les télécommunications. Le CRTC a confirmé qu’il avait reçu la demande et qu’il l’examinait. Un avis sur le site web de la société de télécommunications de Toronto indiquait que la panne touchait à la fois ses clients de services sans fil et à domicile, en plus du soutien téléphonique et le clavardage.

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Rogers outage affects wireless, internet Canada-wide - CityNews ... (CityNews Montreal)

A major Rogers outage is affecting Canadians across the country, with many waking up Friday to find their wireless and internet services were down.

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Panne de Rogers : «une cyberattaque n'est pas à exclure», dit le ... (TVA Nouvelles)

L'origine de la panne qui a frappé Rogers, toute la journée de vendredi, n'est pas encore claire, et l'option d'une cyberattaque demeure crédible.

• À lire aussi: Panne généralisée de Rogers: le service de vélopartage à Québec indisponible • À lire aussi: Retour des services cellulaire et Internet de Rogers • À lire aussi: Panne majeure chez Rogers: «pas une cyberattaque», selon un expert

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Le PDG de Rogers présente ses excuses aux clients touchés par la ... (ICI.Radio-Canada.ca)

Tony Staffieri, président et PDG de Rogers, a promis vendredi soir de faire des changements à la suite de la panne qui paralyse tout son réseau depuis tôt ...

Ce ne sont pas que les clients individuels de Rogers qui ont eu des maux de tête à cause de l'interruption de service. Ce dernier a également souligné que l'entreprise allait créditer les clients qui ont subi des perturbations en raison de la panne. Tony Staffieri, président et PDG de Rogers, a promis vendredi soir de faire des changements à la suite de la panne qui paralyse tout son réseau depuis tôt vendredi matin.

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NetNewsLedger - National Rogers Wireless Outage Hitting Hard (Net Newsledger)

This has impacted wireless customers with Tbaytel here in Thunder Bay. Tbaytel states, “Please be advised, there is a nationwide Mobility outage that is ...

Please continue to check back for updates as they become available.” The estimated time of restoration is unknown at this time. Our Team is working with national carriers to restore services as quickly as possible.

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Panne Rogers: le service se rétablit «peu à peu» (Le Droit)

Alors qu'une panne pancanadienne frappe de plein fouet des milliers d'abonnés de Rogers Communication depuis vendredi matin, en fin de soirée, l'entreprise ...

«Nous espérons que Rogers résoudra le problème dès que possible», ajoute la responsable des communications de l'organisme Aileen Leo. Toutefois, les effets de la panne se limitent à la difficulté d’émettre et de recevoir des appels via le réseau cellulaire aux bureaux des Comtés unis de Prescott et Russell. L’ensemble des services municipaux y demeurent disponibles, précise-t-on. Plusieurs entreprises de la région ne peuvent ainsi recevoir que des paiements par carte de crédit ou par argent comptant. En milieu d’après-midi, Le Droit a fait une tournée d’une partie des rues Wellington, Preston, Bank et Elgin. Les cafés et restaurants des secteurs visités ne semblaient toutefois pas être pris d’assauts par des individus en quête d’une connexion internet. Dans le Canton de Champlain, les employés peuvent par exemple passer et recevoir des appels dans les bureaux municipaux, mais l'accès à Internet y est impossible. Au moment d’écrire ces lignes, Rogers Communications n’avait donné aucune piste quant à ce qui aurait pu causer cette panne majeure. La Ville d’Ottawa a indiqué en matinée vendredi être en train d’évaluer l’impact de la panne sur ses services. «Les centres récréatifs demeurent ouverts, et les paiements par chèque et en espèces sont acceptés. Les clients qui détiennent un abonnement ne sont pas touchés et peuvent toujours accéder aux services, a-t-on précisé. Cette panne affecte également les transactions effectuées aux billetteries des théâtres de la Ville.» La population peut tout de même emprunter des livres. Les alertes de service seront retardées», précise le transporteur sur les réseaux sociaux. Nous avons également souligné l'importance que l'entreprise communique rapidement et clairement avec les clients touchés», a écrit le ministre. «Ce n'est pas un appel d'urgence et ça mobilise nos ressources.»

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NetNewsLedger - Rogers President Staffieri Takes Responsibility for ... (Net Newsledger)

TORONTO – TECH – Tony Staffieri, President and CEO of Rogers states, “We know you count on Rogers to connect you to emergency services, make payments, ...

“Second, we will make this right for our valued customers. We can and will do better”. We take that responsibility very seriously and today we let you down.

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A major internet outage in Canada disrupts ATMs and 911 services (NPR)

Rogers, one of Canada's largest telecommunications companies, is experiencing major outages to its cellular, internet and cable services across the country ...

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Rogers starts restoring service after outage, CEO apologizes to ... (Cornwall Seaway News)

TORONTO — Rogers Communications Inc. says it started restoring mobile and internet service late Friday after a widespread network outage affected many ...

Service Canada tweeted it too was wrapped up in the outage with call centres and offices, including ones that issue passports, affected. The CRTC confirmed it is reviewing the request. Niagara Health postponed oncology patients’ radiation therapy appointments. Federal Industry Minister François-Philippe Champagne tweeted that he was monitoring the situation and had been in contact with Rogers to express “how important it is that this matter be resolved as soon as possible and for the company to provide prompt and clear communication directly to those impacted.” Staffieri gave no explanation for the outage or how many customers were affected, but said Rogers is committed to understanding the cause and would make changes to “meet and exceed” expectations in the future. “On behalf of all of us here at Rogers, Rogers for Business, Fido, Chatr and Cityfone, I want to sincerely apologize for this service interruption and the impact it is having on people from coast to coast to coast.”

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Most Rogers services restored in Mississauga, Brampton, Hamilton ... (insauga.com)

If you have Rogers service in Mississauga, Brampton, Hamilton and southern Ontario you had a frustrating 24 hours but you are most likely back online.

Service Canada tweeted it too was wrapped up in the outage with call centres and offices, including ones that issue passports, affected. The CRTC confirmed it is reviewing the request. Niagara Health postponed oncology patients’ radiation therapy appointments. Federal Industry Minister François-Philippe Champagne tweeted that he was monitoring the situation and had been in contact with Rogers to express “how important it is that this matter be resolved as soon as possible and for the company to provide prompt and clear communication directly to those impacted.” Staffieri gave no explanation for the outage or how many customers were affected, but said Rogers is committed to understanding the cause and would make changes to “meet and exceed” expectations in the future. “On behalf of all of us here at Rogers, Rogers for Business, Fido, Chatr and Cityfone, I want to sincerely apologize for this service interruption and the impact it is having on people from coast to coast to coast.”

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Panne chez Rogers | Le service rétabli pour « la grande majorité ... (La Presse)

Rogers Communications a indiqué vers 7 h samedi matin avoir rétabli ses services sans fil pour la grande majorité de ses clients, au lendemain d'une panne ...

La police de Toronto et celle d’Ottawa ont notamment averti que des problèmes de connexion pouvaient avoir un impact sur leur service du 911. Marc R., un citoyen ayant contacté La Presse, s’inquiétait vendredi pour sa mère qui a des problèmes de santé et une ligne téléphonique chez Rogers comme seul moyen de communication. Nos équipes techniques travaillent d’arrache-pied pour veiller à rétablir le plus rapidement possible les services de la clientèle encore touchée par des pannes », a indiqué l’entreprise ontarienne dans une mise à jour publiée sur son compte Twitter, en début de journée. « Vous n’avez pas besoin de nous contacter pour obtenir le crédit car il sera automatiquement appliqué à votre compte », précise d’ailleurs la direction. « Elle est seule à la maison. Avec encore beaucoup de gens en télétravail, la panne a forcé bien des clients de Rogers à trouver rapidement une solution de rechange pour communiquer et travailler.

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Rogers services restored for majority of customers after Canada ... (Reuters)

Rogers Telecommunication said on Saturday that it has restored services for the majority of its customers after a service outage at one of Canada's biggest ...

Earlier this year, Canada's competition bureau blocked Rogers' attempt to take over rival Shaw Communications (SJRb.TO) in a C$20 billion deal, saying it would hamper competition in a country where telecom rates are some of the world's highest. Royal Bank of Canada (RY.TO) said its ATMs and online banking services were affected. Register now for FREE unlimited access to Reuters.com

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Rogers restores service for 'vast majority of customers after outage (The Globe and Mail)

The Toronto-based telecommunications company says some customers may experience delays in regaining full service as its network comes back online and traffic ...

Tony Staffieri, chief executive and president of Rogers, said in an open letter that the company apologizes for the service interruption but offered no explanation for the outage or how many customers were affected. The outage began early yesterday morning and stretched into the evening, pushing businesses and organizations to notify customers that their operations were being affected by Rogers and that delays and service interruptions should be expected. Rogers Communications says it has restored mobile and internet service for the vast majority of customers after a widespread network outage affected many and caused trouble for 911 services and debit transactions.

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Le réseau Rogers rétabli pour la majorité de la clientèle (TVA Nouvelles)

Après une panne du réseau Rogers qui a entre autres paralysé plusieurs services, tels qu'Interac et ArriveCAN pendant près d'une journée, la compagnie a ...

C’est ce qui est derrière la panne», estime M. Lachance. De nombreux services, tels qu’Interac, ArriveCAN, le 311 à Montréal et même certains services d’urgences ont vu leurs systèmes paralysés par cette panne de réseau. «Nos équipes techniques travaillent d’arrache-pied pour veiller à rétablir le plus rapidement possible les services de la clientèle encore touchée par des pannes.

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Rogers Restores Services To 'Vast Majority' Of Customers - Huddle ... (Huddle Today)

The day-long outage affected internet, TV, home phone and wireless services since early Friday morning, with Downdetector reporting a massive spike in reported ...

We will continue to keep you updated as we have more information to share,” said the tweet. RELATED: Rogers Restores Services To ‘Vast Majority’ Of Customers Rogers Restores Services To ‘Vast Majority’ Of Customers

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Rogers Communications dit avoir rétabli ses services pour la ... (Le Soleil)

Rogers Communications a indiqué vers 7 h 00 samedi matin avoir rétabli ses services sans fil pour la grande majorité de ses clients, au lendemain d'une ...

Vous n’avez pas besoin de communiquer avec nous pour obtenir le crédit, car il sera automatiquement appliqué à votre compte», précise le gazouillis de l’entreprise. De nombreuses transactions financières ont aussi dû être reportées. «Encore une fois, nous nous excusons sincèrement pour les perturbations que cela a causées à nos clients et nous créditerons tous les clients de façon proactive. L’entreprise a réitéré samedi matin qu’elle va créditer de manière proactive tous les clients touchés par la panne et qu’elle aura bientôt plus d’informations à partager sur la compensation. «Nous savons que le fait de passer une journée complète sans connectivité a de réelles répercussions sur nos clients et sur tous les Canadiens, a déclaré Tony Staffieri, président-directeur général de Rogers, dans une lettre ouverte. «À mesure que nos services reviennent en ligne et que les volumes de trafic reviennent à la normale, certains clients peuvent éprouver un retard dans la reprise du service complet», affirme le géant des télécommunications dans un gazouillis sur Twitter.

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Image courtesy of "Saanich News"

Interac services 'fully available' again after Rogers outage (Saanich News)

Debit transactions and 911 access were among the many regular services disrupted by the outage.

Rogers says some customers may experience delays in regaining full service as its network comes back online and traffic volumes return to normal. Interac says its services are fully available again after debit transactions were halted by a widespread Rogers network outage impacting mobile and network services across much of Canada. Rogers Communications says it has restored mobile and internet service for “the vast majority” of customers after the outage that got underway early Friday morning and lasted more than 15 hours.

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Rogers CEO Apologizes as Canada Blasts Firm for Network Failure (Bloomberg)

Rogers Communications Inc.'s new chief executive officer apologized and offered compensation to customers after a prolonged network failure left millions in ...

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Services rétablis pour la majorité des clients de Rogers ... (Le Devoir)

La police de Toronto et celle d'Ottawa ont notamment averti que des problèmes de connexion pouvaient avoir un impact sur leur service du 911. « Si votre appel ...

Nous avons également souligné l’importance que l’entreprise communique rapidement et clairement avec les clients touchés », a écrit le ministre. Le ministre Champagne a aussi parlé directement au p.-d.g. de l’entreprise, vendredi soir. Le Centre pour la défense de l’intérêt public a aussi demandé au Conseil de la radiodiffusion et des télécommunications canadiennes (CRTC) de lancer une enquête sur la panne en vertu de la Loi sur les télécommunications. Le CRTC a confirmé qu’il avait reçu la demande et qu’il l’examinait. De nombreuses transactions financières ont aussi dû être reportées. Par voie de communiqué, le ministre de l’Innovation, des Sciences et de l’Industrie, François-Philippe Champagne, a affirmé vendredi que le gouvernement suit la situation de près. « Mais à moins que les gens ne changent de fournisseur aujourd’hui ou que de nouvelles options publiques n’apparaissent soudainement, nous ne pouvons pas faire grand-chose de plus pour l’instant, à part peut-être tenir compte de la colère et de la frustration des gens », a-t-elle ajouté. Selon les données de Downdetector, il semble que la panne a aussi affecté des réseaux indépendants, qui utilisent souvent le signal de Rogers. Sur Twitter, Service Canada a écrit que « la panne de courant chez Rogers a touché certains centres d’appels et bureaux, y compris des bureaux de passeport ». « Alors que nos services sont rétablis et que les volumes de trafic reviennent à la normale, il est possible que le rétablissement complet des services prenne un certain temps », a affirmé le géant des télécommunications dans un gazouillis sur Twitter. Interac a aussi annoncé samedi matin que ses services sont de nouveau disponibles, après que la panne a empêché les clients d’utiliser leur carte de débit pour faire des achats. Sur Twitter, l’entreprise s’est excusée des inconvénients et a annoncé son intention d’ajouter un fournisseur pour renforcer la redondance de son réseau et empêcher que certains de ses services soient de nouveau paralysés. Rogers Communications a indiqué vers 7 h samedi matin avoir rétabli ses services sans fil pour la grande majorité de ses clients, au lendemain d’une panne généralisée qui a laissé des millions de Canadiens sans service mobile et Internet, en plus de causer des problèmes à la police, aux tribunaux, à Service Canada, aux radiodiffuseurs et à la technologie Interac, entre autres.

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Rogers restores service for 'vast majority' of customers after massive ... (The Verge)

Rogers Communications provides mobile and home phone services, internet, and cable to millions of Canadians. Canadian telecom giant Rogers Communications says ...

The company powers a large number of debit cards, ATMs, and electronic fund transfers throughout Canada, a service Interac recently announced reached over one billion transactions. In addition to affecting customers of Rogers’ mobile subsidiaries, Fido and Chatr, it also unplugged a range of essential services throughout the country, interfering with 911 calls, debit card transactions, ATMs, and government agencies including Canada’s passport offices and Revenue Agency. At the time of the outage, internet disruption tracker NetBlocks found that it brought down about a quarter of Canada’s connectivity.

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Une panne de Rogers a de nombreux impacts un peu partout au pays (L’actualité)

TORONTO — Rogers Communications a été frappée par une panne de réseau généralisée qui a laissé de nombreux clients sans service mobile et internet, ...

Nous vous remercions de votre patience pendant que nous travaillons à résoudre ce problème.» De nombreuses transactions financières ont aussi dû être reportées. Joint par La Presse Canadienne, le Service de police de la Ville de Montréal a indiqué que des vérifications ont été effectuées et qu’aucun problème n’a été détecté. Sur Twitter, la Gendarmerie royale du Canada a aussi confirmé que ses lignes 911 étaient toujours fonctionnelles au Nouveau-Brunswick et à l’Île-du-Prince-Édouard. Lorsqu’on lui a demandé ce qui avait causé la panne, combien de clients avaient été touchés et à quel moment le service pourrait revenir, la porte-parole de Rogers Chloe Luciani a renvoyé La Presse Canadienne à un message sur Twitter, ajoutant que l’entreprise sait à quel point il est important pour ses clients de «rester connectés». Un avis sur le site web de la société de télécommunications de Toronto indiquait que la panne touchait à la fois ses clients de services sans fil et à domicile, en plus du soutien téléphonique et le clavardage. TORONTO — Une panne généralisée chez Rogers Communications a laissé de nombreux clients sans service mobile et internet, vendredi matin, en plus de causer des problèmes à la police, aux tribunaux, à Service Canada, aux radiodiffuseurs et à la technologie Interac.

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Image courtesy of "ICI.Radio-Canada.ca"

Panne chez Rogers : rétablissement du service en cours en Atlantique (ICI.Radio-Canada.ca)

La panne a touché les transactions bancaires de nombreuses entreprises. Au centre commercial Place Champlain, à Dieppe au Nouveau-Brunswick, la plupart des ...

Au moment, il n'y a pas beaucoup de détails, dit-elle. La panne a touché les transactions bancaires de nombreuses entreprises. Une panne majeure du géant des télécommunications Rogers a causé bien des maux de tête partout dans la région de l'Atlantique vendredi. On est de retour dans les années 1930. On ne sait jamais avec la technologie. Ça montre notre dépendance aux cartes, a expliqué l’homme d’affaires.

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'Very, very alarming': B.C. technology expert weighs in on Rogers ... (Globalnews.ca)

Andy Baryer, the former host and producer for GetConnected, Canada's longest-running technology show, said the Rogers' service failure highlights many ...

It’s bringing back the talk of us bringing in a fourth carrier.” This outage has also led to the thought that Rogers and Shaw merging may be “dead in the water,” according to Baryer. “You don’t see this in other countries and this is the second time in 15 months that Rogers network has gone down.”

Explore the last week