Cineplex booking fee

Ours is a recession-proof entertainment option: Cineplex CEO Elli... Buying movie tickets online from Canada's biggest theatre chain is now a little ...

Cineplex is looking to deepen its relationship with customers through its Scene+ loyalty program, which has roughly 11 million members. They are also commonplace in almost all other ticketed entertainment venues including concerts, plays, and live sporting events,” she said. Cineplex Inc. has implemented a $1.50 booking charge for tickets bought online and through its mobile app.

The fee will not apply to tickets purchased in person at the box office, and some moviegoers will get a discount on the online fee.

More recently, Cineplex has dabbled in other up-charging experiments, including introducing a $2 fee for “prime seats” at a few of its busier theatres. There was a processing fee attached to each purchase when Cineplex first introduced online sales, but the company eventually eliminated the charge, hoping to encourage customers to buy tickets in advance to alleviate lineups at the box office. Movie tickets are going to cost more this summer, as Cineplex, the country’s largest film exhibitor, quietly introduced a new $1.50 booking fee for each ticket purchased online or through the company’s mobile app.

Guests who buy tickets in-person at theatre kiosks, box offices or concession stands will not be charged the fee, while members of Cineplex's Scene+ rewards ...

CineClub was launched this past August, with members paying $9.99 a month (less than the cost of a single ticket) for one free screening every month, plus admission and concession discounts. Cineplex is now more than two months into fully normalized operations across the country, with no vaccine passports or other public-health restrictions. We will look at that and do it if we see it works. “I think our guests would be more than happy for a nominal price increase, but I’m not rushing to do that,” Jacob said. This month, Cineplex CGX-T implemented a $1.50 booking fee for tickets purchased online and on its mobile app. But for us, it’s driven by the experience we’re offering you.”

Moviegoers could be paying a little extra to see a film at a Cineplex theatre this summer.

It also tacked on an extra $1 to reserve seats at showings of Star Wars: The Last Jedi in 2017. When Cineplex introduced online ticket sales years ago, it charged a similar processing fee for each ticket. Eventually it eliminated the charge around the same time it began encouraging moviegoers to buy tickets in advance instead of waiting in line at the box office.

Canada's largest film exhibitor says it has introduced a new $1.50 booking fee that applies to each ticket purchased through its mobile app and website.

Subscribers to CineClub, the company’s monthly subscription program, will have the fee waived entirely. Cineplex Inc. says purchases made in-person at the box office, ticket kiosks, or concession stands will not be subject to the fee, while members of the Scene Plus rewards program will pay a reduced $1 per ticket. However, not everyone will have to pay the new service charge.